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Dispute Manager

Intelligent, real-time dispute management.
​

CUTEK’s Dispute Manager solution provides a workflow-designed and guided process for controlling and monitoring of disputes. Dispute Manager supports all Regulation E disputes, including ACH, ATM, Point of Sale (POS), and Signature-based transactions.

Our Dispute Manager solution captures the transaction dispute information and posts a provisional credit or debit to the members account. Approved disputes are recorded to the reporting account. Denied disputes will have their provisional credits reversed.

Our Dispute Manager configuration file makes it easy for your credit union to create new or revise existing workflows easily, enabling or disabling them, as your business rules change.

Benefits
  • Provides a centralized process to manage card disputes
  • Handles all necessary credit or debit adjustments
  • Lowers administrative costs


Features
  • Supports all Reg E disputes
  • Configurable workflows
  • Dispute monitoring
  • Ability to categorize transactions
  • Access managed by native Episys® Security Groups
Download a Product Brief
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  • Home
  • Who We Are
    • Partners
  • What We Do
    • Custom Programming
    • Consulting Services >
      • Conversion Consulting
      • Digital Banking Conversion
      • Digital Strategy Consulting
      • Mergers
      • Project Management Support
      • User Acceptance Testing Support
      • Email form Vendor Selection
    • Products >
      • CU Collect - Advanced Collection System
      • CAMS Alert Manager
      • Correio Address Validation System
      • Dispute Manager
      • Envoy Online Application Suite
      • Fee Management Module
      • Levy Module
      • Member Verification Multi-Factor
      • Rapid Transaction Entry
      • Savings Jar
      • Skip A Pay
      • Wire Management Module
  • News
    • Events
  • Support
    • Request a new project
  • Careers
    • Project Manager
    • Programmer/Analyst
    • .Net Programmer 1
    • Product Consultant/Analyst
    • Consultant/Analyst
  • Contact