CAMS Alert Manager
Automation That Can Literally Save You Days
IN the past, Compromised Account Management System (CAMS) alerts from Visa® or MasterCard® might have been a rare occurrence. Today, it’s not unusual for a credit union to receive multiple CAMS alerts in a single week, or even a single day.
Responding to a CAMS alert requires multiple steps — tracking the alert in the Episys platform for each compromised card, ordering new cards if necessary, blocking current cards when appropriate, and notifying members.
Performed manually, these steps can take hours and hours, depending on the scope of the breach. CUTEK’s CAMS Alert Manager can reduce this to minutes. One CUTEK customer estimates that without the CAMS Alert Manager, many breaches would have cost the credit union's cards department at least a week of manual processing. However, using the CAMS Alert Manager, the credit union was able to take all necessary steps in less than five minutes.
As the CAMS alert file is processed, the CAMS Alert Manager places a Note on all matching cards in the database. It can then optionally block compromised cards and order new ones, either immediately or at some later time that your employees can specify.
Benefits
IN the past, Compromised Account Management System (CAMS) alerts from Visa® or MasterCard® might have been a rare occurrence. Today, it’s not unusual for a credit union to receive multiple CAMS alerts in a single week, or even a single day.
Responding to a CAMS alert requires multiple steps — tracking the alert in the Episys platform for each compromised card, ordering new cards if necessary, blocking current cards when appropriate, and notifying members.
Performed manually, these steps can take hours and hours, depending on the scope of the breach. CUTEK’s CAMS Alert Manager can reduce this to minutes. One CUTEK customer estimates that without the CAMS Alert Manager, many breaches would have cost the credit union's cards department at least a week of manual processing. However, using the CAMS Alert Manager, the credit union was able to take all necessary steps in less than five minutes.
As the CAMS alert file is processed, the CAMS Alert Manager places a Note on all matching cards in the database. It can then optionally block compromised cards and order new ones, either immediately or at some later time that your employees can specify.
Benefits
- Tracking of all CAMS Alerts received,, including multiple alerts for a single card
- Flexibility to deal with different CAMS Alerts in different ways: take a wait-and-see approach for one, while reordering all cards immediately for another
- Works perfectly whether your credit union uses the Card Creation Wizard or if you use the older CARDFM specfiles
- Supports EMV cards
See how our CAMS Alert Manager can help YOUR credit union succeed.
