Creating Innovative Products
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CUTEK'S Dispute Manager solution provides a guided process for controlling and monitoring of disputes. This includes supporting all Regulations E disputes such as ACH, ATM , Point of Sale, and Signature-based transactions. The Dispute Manager solution removes most of the typical errors that tend to cause financial loss to the member or institution.
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CUTEK's advanced collections system, CUTEK Collect, offers a simple to use interface that places the critical information your collectors need up front, limiting the secondary systems and work areas required to work an account. The information presented is updated in real time, which means there's no need to access the host, including transactions. CUTEK Collect is perfectly scaled to meet your needs, while having the capability to integrate with any core processor and requiring minimum maintenance because of its web-based platform.
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CUTEK’s CAMS Alert Manager can reduce the process of managing compromised cards based on a CAMS alert to a matter of minutes. One CUTEK customer estimates that without the CAMS Alert Manager, the infamous Target breaches would have cost the credit union’s accounting department at least a week of manual processing. However, using the CAMS Alert Manager, the credit union was able to take all necessary steps in less than five minutes.
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CUTEK's Correio Address Validation System harnesses the power of the United States Postal Service (USPS) database of every address in America to ensure that your credit union's member information (addresses) remains as accurate as possible. The product's real-time, multi-point integration into Jack Henry's Symitar® platform allows your credit union to validate and standardize addresses at the point of entry to help reduce fraud and postal costs while improving member service and efficiency.
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Managing fees at credit unions is a painstaking task for any staff member. We saw this as an opportunity for you and created the Fee Management Console. This unique console displays all fees charged to a particular member’s account for your staff to instantly view and to easily maintain.
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The CUTEK Levy Module virtually automates the entire process once basic information is entered into the web style form. The module keyed by social security number, looks for available funds across account numbers, looks for protected funds, automatically places holds. Checks can be cut immediately on a case-by-case basis or they can be produced in batch.
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CUTEK’s Member Verify MFA is that product your credit union needs to authenticate your members identity in real time with one-time password via text or email, or with out-of-wallet questions. Member Verify MFA is quick and easy to use and ensures only member information on file is used to confirm their identity with your Credit Union.
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Rapid Transaction Entry through Symitar®'s versatile SymForm™ application, CUTEK has developed a Bulk Transaction Interface that allows users to make multiple transactions between different accounts such as loan payments, share deposits, and more. It works by empowering users to perform multiple transactions between different accounts.
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Savings Jar allows your members to easily save money or easily donate to charity. Enrolled members will have their debit card transactions rounded up to the dollar, with the round-up amount either transferred to a share of their choosing or donated to a charity run by the Credit Union.
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CUTEK's Skip-A-Pay is a service to help members keep more money in their pockets when they need it most - usually around the holidays and during the summer, plus times when the unexpected occurs. Offering Skip-A-Pay for a small fee can mean an opportunity for fee income for the Credit Union.
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CUTEK has developed a wire transfer solution that automates the whole process. Simply answer questions and fill in details about the wire and the Jack Henry's Symitar® platform kicks into gear, forwarding the transfer data from the teller to the credit union's manager and on to the Accounting department. All transactions are handled automatically with full transaction receipts.
Expert Guidance for Your Credit Union's Tech Needs
Our Consulting Capabilities
Explore our custom programming solutions tailored for the Symitar® software ecosystem.
Even if your credit union has an aggressive merger strategy, mergers are not an everyday occurrence. Data processing conversions are even rarer. Yet these are major initiatives where experience really matters.
- Mergers
- Conversions
- 3rd Party Integrations
Programming Services include but not limited to:
- RepGen/PowerOn®
- Alkami SDK
- Custom SQL
- PowerFrame Docs
- Data Extract Files
- HTML/JavaScript
- .Net
- Python
- ARCU
- Forms and Workflows for Keystone
- Jaspersoft®
- SymForm™/SymForm PDF™
- SymXchange™
Able to support all project methods such as Agile, Waterfall, and Hybrid, our Project Managers can help you deliver you products within schedule, budget, and scope.
- Digital Strategy Support
- Process Development/Improvement
- Organizational Change Management Support
- Staff Augmentation
- User Acceptance Testing
- Product/Service Implementation
- Operations Streamlining
- Full Service Merger Project Management
CUTEK’s consultants will work with you to define your objectives and goals in order to plan out which vendors your credit union will want to work with.
- Digital Banking, Cards, Loan Origination System, Rewards, Core Solutions
- RFI
- RFP
- Business Case Assistance
- Reference Referrals
- Networking with Other Credit Unions
- Solution Design and Architecture
- Vendor Selection (Digital Banking, Cards, Loan Origination Systems, Rewards, Core Solutions)
A CUTEK Consultant can step in and help you and your team develop the best strategy that you can market to your Board and members to ensure your credit union remains relevant and on top of members digital demands.
- Develop a Digitization Roadmap
- Develop a Digital Strategy
- Facilitation of Board and Executive Team Strategic Planning
- Digital Build vs Acquire Approaches
- Digital Knowledge/Education of the Landscape
- Review/Develop Credit Union Vision and Goals
- Identify Productivity Enhancements
CUTEK offers comprehensive training to help your staff quickly adopt industry best practices. Our training extends beyond just your core solution, covering a wide range of credit union industry products and services. With over 100 years of combined experience, our experts deliver flexible, tailored training to meet your specific needs.
- PowerFrame Docs
- PowerOn Programming
- ARCU
- SymXchange
- KeyBridge API
- Bespoke Training



"For the amount of money we spent on this project, CUTEK went above and beyond"