In the past, Compromised Account Management System (CAMS) alerts from Visa® or MasterCard® might have been a rare occurrence. Today, it’s not unusual for a credit union to receive multiple CAMS alerts in a single week, or even a single day. Responding to a CAMS alert list requires multiple steps — tracking the alert in the Episys® platform for each compromised card, ordering new cards if necessary, blocking current cards when appropriate, and notifying members.
Performed manually, these steps can take many hours, depending on the scope of the breach. CUTEK’s CAMS Alert Manager can reduce this to minutes. One CUTEK customer estimates that without the CAMS Alert Manager, many breaches would have cost the credit union’s cards department at least a week of manual processing. However, using the CAMS Alert Manager, the credit union is able to take all necessary steps in less than five minutes. As the CAMS alert file is processed, the CAMS Alert Manager places a note on all matching cards in the database. It can then optionally block compromised cards and order new ones, either immediately or at some later time that your employees can specify.
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