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Jack henry (symitar) | consulting

Expert Jack Henry (Symitar®)
Consulting for
Credit Unions​

At CUTEK, we specialize in delivering tailored consulting solutions which empower credit unions to thrive in a dynamic financial landscape. Whether you're undergoing a system conversion, exploring a merger, or seeking to enhance operational efficiency, our seasoned experts are here to guide you every step of the way.​

Why Choose CUTEK for Consulting Services?​

When it comes to getting the most out of your Jack Henry Symitar® core, off-the-shelf solutions often fall short. That’s where CUTEK comes in. With decades of experience and deep technical expertise, we specialize in custom programming purpose-built for your credit union’s specific goals and workflows.

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Deep Industry Expertise

Our team comprises professionals with extensive backgrounds in credit union operations and technology.

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Customized Solutions

We tailor our consulting services to meet the unique needs of your credit union.​

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​Proven Track Record

We've successfully partnered with numerous credit unions to drive growth and efficiency.​

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​Comprehensive Support

From project management to staff augmentation, we offer end-to-end consulting services.​

Our Collaborative Consulting Approach

1

​Initial Consultation

We begin by understanding your credit union's specific challenges and objectives.​

2

Strategic Planning

Our experts develop a customized plan aligned with your goals.​

3

Implementation

We work alongside your team to execute the plan effectively, ensuring minimal disruption.​

4

Ongoing Support

Post-implementation, we provide continued support to ensure sustained success.​

Our Consulting Capabilities

Explore our custom programming solutions tailored for the Symitar® software ecosystem.

Even if your credit union has an aggressive merger strategy, mergers are not an everyday occurrence. Data processing conversions are even rarer. Yet these are major initiatives where experience really matters.

  • Mergers
  • Conversions
  • 3rd Party Integrations

Programming Services include but not limited to:

  • RepGen/PowerOn®
  • Alkami SDK
  • Custom SQL
  • PowerFrame Docs
  • Data Extract Files
  • HTML/JavaScript
  • .Net
  • Python
  • ARCU
  • Forms and Workflows for Keystone
  • Jaspersoft®
  • SymForm™/SymForm PDF™
  • SymXchange™

Able to support all project methods such as Agile, Waterfall, and Hybrid, our Project Managers can help you deliver you projects within schedule, budget, and scope. 

  • Digital Strategy Support
  • Process Development/Improvement
  • Organizational Change Management Support
  • Staff Augmentation
  • User Acceptance Testing
  • Product/Service Implementation
  • Operations Streamlining
  • Full Service Merger Project Management

CUTEK’s consultants will work with you to define your objectives and goals in order to plan out which vendors your credit union will want to work with.

  • Digital Banking, Cards, Loan Origination System, Rewards, Core Solutions
  • RFI
  • RFP
  • Business Case Assistance
  • Reference Referrals
  • Networking with Other Credit Unions
  • Solution Design and Architecture
  • Vendor Selection (Digital Banking, Cards, Loan Origination Systems, Rewards, Core Solutions)

A CUTEK Consultant can step in and help you and your team develop the best strategy that you can market to your Board and members to ensure your credit union remains relevant and on top of members digital demands.

  • Develop a Digitization Roadmap
  • Develop a Digital Strategy
  • Facilitation of Board and Executive Team Strategic Planning
  • Digital Build vs Acquire Approaches
  • Digital Knowledge/Education of the Landscape
  • Review/Develop Credit Union Vision and Goals
  • Identify Productivity Enhancements

CUTEK offers comprehensive training to help your staff quickly adopt industry best practices. Our training extends beyond just your core solution, covering a wide range of credit union industry products and services. With over 100 years of combined experience, our experts deliver flexible, tailored training to meet your specific needs.

  • PowerFrame™ Docs
  • PowerOn® Programming
  • ARCU™
  • SymXchange™
  • KeyBridge API
  • Bespoke Training

Featured Symitar® Products

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“Everything from CUTEK’s side went great, the team went above and beyond addressing all of our concerns. They provided options for items we couldn’t do. Onsite weekend - great idea, very valuable!  
Jeffrey L.
Chief Lending Officer
Apple Federal Credit Union
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"CUTEK has been a trusted partner with us since we moved to the Corelation Keystone platform. They were a resource we relied on with our old banking platform, and we were glad that they were excited to journey with us as we changed."
Jeremy A.
Programmer
Family Trust Federal Credit Union
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"Partnering with CUTEK during our core banking software conversion from Fiserv XP to Jack Henry’s Symitar® proved to be one of the most valuable decisions we made. Their deep knowledge of the Symitar® platform and extensive experience with similar conversions gave us confidence at every step of the process."
L&N Federal Credit Union

 "For the amount of money we spent on this project, CUTEK went above and beyond"

Wire Manager Client

Expert Guidance for Your Credit Union's Tech Needs

CUTEK Products For Jack Henry (Symitar®)

CUTEK's advanced collections system, CUTEK Collect, offers a simple to use interface that places the critical information your collectors need up front, limiting the secondary systems and work areas required to work an account. The information presented is updated in real time, which means there's no need to access the host, including transactions. CUTEK Collect is perfectly scaled to meet your needs, while having the capability to integrate with any core processor and requiring minimum maintenance because of its web-based platform.

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CUTEK’s CAMS Alert Manager can reduce the process of managing compromised cards based on a CAMS alert to a matter of minutes. One CUTEK customer estimates that without the CAMS Alert Manager, the infamous Target breaches would have cost the credit union’s accounting department at least a week of manual processing. However, using the CAMS Alert Manager, the credit union was able to take all necessary steps in less than five minutes.

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​Rapid Transaction EntryThrough Symitar®'s versatile SymForm™ application, CUTEK has developed a Bulk Transaction Interface that allows users to make multiple transactions between different accounts such as loan payments, share deposits, and more. It works by empowering users to perform multiple transactions between different accounts.

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CUTEK's Skip-A-Pay is a service to help members keep more money in their pockets when they need it most - usually around the holidays and during the summer, plus times when the unexpected occurs. Offering Skip-A-Pay for a small fee can mean an opportunity for fee income for the Credit Union.

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CUTEK has developed a wire transfer solution that automates the whole process. Simply answer questions and fill in details about the wire and the Jack Henry's Symitar® platform kicks into gear, forwarding the transfer data from the teller to the credit union's manager and on to the Accounting department. All transactions are handled automatically with full transaction receipts.

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Explore Our Products